1. Who We Are
Degville & Co. Financial Services provides self-assessment tax advisory, bookkeeping, and general financial services to individuals and small businesses.
Business Address: 10 Hall Street, Birmingham, B18 6BN
Email: Charlie@DegvilleFS.co.uk
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Contact information (name, address, email address, phone number)
- Business information (company name, VAT number, company registration details)
- Financial information (bank account details, payment information, relevant tax and financial records)
- Technical data (IP address, browser type, operating system, referring URLs, pages viewed)
- Communication data (any messages you send to us via email, contact forms, or social media)
3. How We Collect Your Data
We collect data in the following ways:
- Directly from you when you fill out contact forms, email us, or engage our services.
- Automatically through cookies and similar tracking technologies when you visit our website.
- From third parties (e.g. referrals, partners, or publicly available sources).
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide our financial services to you.
- To communicate with you about your account or our services.
- To process payments and manage billing.
- To comply with legal, regulatory, or tax obligations.
- To improve our website and services.
- For marketing purposes (with your consent where required).
5. Sharing Your Data
We will never sell your personal data. We may share your data with:
- Service providers who assist us in delivering our services (such as IT support, cloud storage, payment processors).
- Professional advisers (such as accountants or legal consultants).
- HMRC or other regulatory authorities where required by law.
- Other parties with your consent.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
Typically, we will retain tax-related records for at least 6 years, in line with HMRC guidance.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal limitations).
- Object to the processing of your data in certain circumstances.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at Charlie@DegvilleFS.co.uk.
8. Cookies
Our website uses cookies to enhance your experience and analyse site traffic.
You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of the website may not function properly without cookies.
9. Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page, and where appropriate, notify you by email.
Please review this policy periodically to stay informed.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: Charlie@DegvilleFS.co.uk
Address: 10 Hall Street, Birmingham, B18 6BN